Core operations · Operational disruption and business continuity
Disruptions in merchandise distribution or processing, packaging, manufacturing, and other facilities could adversely affect sales and member satisfaction. We depend on the orderly operation of the merchandise receiving and distribution process, primarily through our depots. Although we believe that our operations are efficient, disruptions due to extreme weather, pandemics or other catastrophic events, labor issues, work stoppage, or other shipping problems may result in delays in the production and delivery of merchandise.
Human capital and workforce · Talent acquisition and retention
Inability to attract, train and retain qualified employees could adversely impact our business, financial condition and results of operations. Our success depends on the continued contributions of our employees, including members of our senior management and other key operations, IT, merchandising, and administrative personnel. We must attract, train, and retain a large and growing number of qualified employees, while controlling related labor costs, preserving our culture, and maintaining our core values.
Supply chain and procurement · Supplier operation and dependance
Suppliers may be unable to timely provide us with quality merchandise at competitive prices or may fail to adhere to our high standards, resulting in adverse effects on our business, merchandise inventories, sales, and profits. We depend heavily on our ability to purchase quality merchandise in sufficient quantities at competitive prices. As the quantities we require continue to grow, we have no assurances of continued supply, appropriate pricing or access to new products, and any supplier has the ability to change the terms upon which they sell to us or discontinue selling to us.
Supply chain and procurement · Supplier financial distress and capability
Our suppliers (and those they depend upon for materials and services) are subject to risks, including labor disputes, union organizing activities, human rights violations, animal welfare violations, financial liquidity, climate change, natural disasters, extreme weather conditions, environmental degradation, public health emergencies, supply constraints, and general economic and political conditions and other risks similar to those we face that could limit their ability to timely provide us with acceptable merchandise.
Supply chain and procurement · Raw material availability and cost volatility
Member demands may lead to out-of-stock positions causing a loss of sales and profits. Because of our efforts to adhere to high-quality standards for which available supply may be limited, particularly for certain food items, the large volumes we demand may not be consistently available.